What is the Managed Care HUB™?
The Managed Care HUB™ is a comprehensive education, resource, and support platform designed specifically for skilled nursing facilities. Powered by MK Hirsch Advisors, the HUB combines decades of managed care experience with practical tools, educational resources, and professional expertise to help organizations improve operations, strengthen reimbursement processes, and maximize their managed care performance.
The HUB is designed for skilled nursing facility professionals, including administrators, admissions teams, case managers, nursing and therapy staff, billing and revenue cycle teams, and organizational leadership. Our services support both individual facilities and multi-facility organizations.
How is the Managed Care HUB™ different from traditional consulting or online education?
The HUB goes beyond education alone. We combine practical, real-world managed care expertise with actionable tools, operational resources, ongoing education, and professional support. Our focus is not simply on providing information, but on helping organizations apply that knowledge to improve everyday operations and reimbursement outcomes.
Can the HUB benefit organizations that already have experienced managed care teams?
Absolutely! Even experienced teams benefit from updated education, standardized workflows, operational resources, and an outside perspective. The HUB helps organizations identify opportunities, improve consistency, strengthen processes, and support continued staff development.
How do I get started?
Explore our subscription programs, educational offerings, and professional services to determine which best meets your organization's needs. If you have questions or would like assistance selecting the right services, contact MK Hirsch Advisors.

How are subscription fees calculated?
Subscription fees are calculated on a per-facility basis. Each participating facility requires its own subscription, with pricing determined by the program selected.
Are subscriptions billed monthly, quarterly, or annually?
Subscriptions are billed quarterly or annually. Monthly equivalent pricing may be displayed to help compare costs, but payments are made according to the selected quarterly or annual billing option.
Is there a discount for annual payment?
Annual subscription options may offer savings compared with quarterly billing. Available pricing and payment options are displayed within each subscription offering.
Is there an onboarding fee?
Yes. A one-time onboarding fee applies per facility for subscription programs. The fee supports the initial setup and onboarding process and remains the same whether quarterly or annual billing is selected.
What if we purchase both subscription programs? Do we pay two onboarding fees?
No. When both subscription programs are purchased together, only one onboarding fee applies per facility.
Are subscription and onboarding fees charged separately for each facility?
Yes. Both subscription pricing and onboarding fees are calculated per facility. Organizations enrolling multiple facilities will be charged based on the number of participating facilities and the selected programs.

How do participants access the Managed Care HUB™?
Authorized participants access the HUB through our online learning platform using their individual login credentials. Available courses, resources, and services are determined by the organization's selected subscription or purchase.
Can multiple employees from the same facility access the HUB?
Yes. Multiple employees may participate, subject to the user access allowances included with the selected program or educational offering.
Can employees share their login credentials?
No. Each authorized participant must use their own login credentials. Access is intended for designated employees of the purchasing organization and may not be shared with employees of other organizations.
Can we download HUB tools and resources?
Many of our practical tools, checklists, guides, and forms are downloadable for authorized use within your facility. Certain educational materials, including presentation slides, may be available for online viewing only.
Can we share HUB materials with other facilities or organizations?
HUB materials are intended for use by authorized participants within the purchasing facility or organization, as permitted by the applicable subscription or purchase terms. Unauthorized distribution, resale, or sharing outside the approved users is not permitted.
What if I need assistance accessing the platform or locating resources?
If you experience difficulties accessing your account, navigating the platform, or locating purchased materials, please contact MK Hirsch Advisors for assistance.

Does MK Hirsch Advisors offer live webinars?
Yes! We offer live educational webinars addressing practical managed care challenges faced by skilled nursing facilities. Topics focus on improving operations, strengthening reimbursement practices, and giving teams tools they can use immediately.
Do I need a HUB subscription to purchase a webinar?
No. Webinars may be purchased independently of a HUB subscription, making it easy for organizations to access education on specific topics without an ongoing subscription commitment.
Can our organization schedule a private webinar or training session?
Yes. Private training can be arranged for individual facilities, management teams, and multi-facility organizations. Educational content can be tailored to address specific operational challenges or organizational priorities.
Are webinar recordings available?
Our webinars are designed primarily as live, interactive educational experiences. Recorded access may be available upon request for an additional fee, subject to applicable recording and access terms.
Will participants receive tools and resources with their webinars?
When included with the webinar, participants receive access to practical tools, checklists, and educational resources designed to help translate learning into everyday practice. Included materials are identified in the webinar description.
How long will we have access to webinar materials?
Access periods vary according to the webinar purchase or subscription arrangement. The applicable access period and any available extension options are identified with the offering.
Are webinars included with a HUB subscription?
Certain subscription programs may include access to designated webinars and educational content. Please review your selected subscription's benefits to determine which educational offerings are included.

Does MK Hirsch Advisors provide consulting services outside of HUB subscriptions?
Yes. MK Hirsch Advisors offers consulting and professional support focused on improving managed care operations, strengthening reimbursement processes, enhancing case management workflows, and addressing organizational challenges.
Can MK Hirsch Advisors help our facility improve managed care reimbursement?
Yes. We help organizations identify opportunities to improve authorization processes, capture appropriate reimbursement, strengthen contract compliance, reduce preventable denials, and address revenue cycle gaps. Our mission is to help facilities capture, collect, and keep every managed care dollar they are entitled to—not a dollar more, not a dollar less.
Do you provide case management support and operational improvement services?
Yes. Our services may include workflow assessments, development of standard operating procedures, utilization management processes, authorization and concurrent review improvement, staff education, and operational support tailored to your facility's needs.
Can you help standardize managed care processes across multiple facilities?
Absolutely. We assist multi-facility organizations with developing consistent workflows, operational tools, educational programs, and accountability processes designed to strengthen performance across locations.
Do you offer managed care contracting and credentialing services?
Yes. MK Hirsch Advisors offers managed care contracting and credentialing services, including contract review, negotiation support, new payer contracts, initial credentialing, and recredentialing coordination. Services are tailored to the specific needs of each organization.
Can we purchase consulting services through the Managed Care HUB™?
Yes. The HUB provides access to available consulting and professional services, allowing organizations to obtain additional support beyond their existing subscription when needed.
Can I speak with someone before purchasing consulting services?
Absolutely! We understand that each organization has unique challenges, goals, and priorities. Contact MK Hirsch Advisors to discuss your needs and explore how our services may support your organization.